We are LM GESS.
What we do.
In fact, GESS stands for Global Events & Support Solutions. Our Global Events are curated with precision in inspiring event management and are streamlined through automated processes. From seamless adoption strategies to fostering enthusiastic usage, we clear the path for effortless optimization and utilization of modern tools through our Support Solutions.
Global Events – unique events for unique customers
Are you struggling with making your event an outstanding highlight? Did everything work out well but the event has not revealed its full potential? Just imagine somebody supports you, who has great knowledge of inspiring events so people will come back to you even a few months later saying: “Still thinking about your product launch- what a fantastic delivery!” Let’s work on this together and consolidate an elaborated event management concept with digital automation to make your events unique.
Discover our inspiring event management offerings:
Support Solutions – Always in action for our customers
We all have gone through this scenario: a new product was launched but you are not 100% confident with the daily use of it. What you need is a dedicated support and a centralized go-to place where you can onboard and train yourself, ask questions and get proactive answers. Our mission is centered around the end user so that adoption and usage do get the right attention.
Discover our support offerings during your digitization:
“Many of our customers were impressed by the varied options that automation and support processes offer. During our collaboration we were able to incorporate our IT, event and change management knowledge to showcase how productivity and employee motivation can be increased sustainably”
Division Manager, Executive Vice President
“Our team uses the latest technology and is driven by curiosity. Every team member can bring in their own personal experience to build a comprehensive portfolio for outstanding results”
Vice Division Manager
“Customer satisfaction is our main priority. We work in close collaboration with our customers to understand their needs and objectives to make every event unique and memorable”
Vice Division Manager (Customer)
“End users are at the center of a customer’s digital journey. They need to adapt and use new technology the best way possible and this is where our support solutions come into play.”
Our team makes the difference
Our customers benefit from a perfect team skillset: we are flexible, creative, passionate with a clear problem-solving mindset and have many years of experience in change management.
We pride ourselves on crafting exceptional in-person events and online webinars tailored to our customers specific needs. Our approach begins with listening – understanding your preferences, goals and vision to curate events that perfectly align with your aspirations.
What sets us apart is our diverse team proficient in multiple languages, dedicated to ensuring your utmost satisfaction. We don’t just offer services; we deliver bespoke solutions wherever you want to release workload, supporting end-users sustainably throughout their digital transformation journey with passion and enthusiasm. Sounds interesting? It truly is!
More than 40 specialists
+15 years of experience
24 / 5 Service
Our dedication to Microsoft Technology and the Microsoft AI Cloud Partner Program
Throughout our long-term engagement as a Microsoft supplier, we supported the roll-out of dozens partner facing programs, initiated many support desks for Microsoft partners, worked on several Go-To-Market campaigns and organized thousands of partner events. Over 150 successful projects across 20 countries showcase our expertise in strengthening the partner ecosystem. We’ve empowered partners worldwide, building collaborations for mutual growth.
What our successful clients say
Christina Sailer – Public Sector Marketing Lead, Microsoft Deutschland
Mersad Bedak - Digital Solution Specialist, Microsoft Ireland
Carolin Schrimpf – Viva Go-To-Market Manager, Microsoft Deutschland
“The goal was to create more readiness among our 2500+ active partners in the Surface Commercial Business. To do this, we enlisted the help of the LMIT team with Kim Kordsmeyer as lead. LMIT worked with us to create a permanent training series – the Surface Knowledge Hub. LMIT organized the invitation management, set up and adjusted registration pages at short notice, technical support during the trainings, sending out info material after the events, and much more. As a result, we have been able to train more than 500 partners per year. The cooperation has always worked extremely well. Kim and her team were always available, even at very short notice, and quickly implemented change requests. The support, both for the organization and technical support, has always worked flawlessly.
I would work with LMIT again at any time. Thank you for a trusting and successful collaboration.”
Still haven’t found the answers to your questions? Feel free to reach out to us directly via mail or any other channel. We would be delighted to give you more insights into our GESS support portfolio to talk about a potential collaboration.